We are currently not set up for exchanges.
For all North American customers, we have created a return portal to make our returns process free and as seamless as possible.
Please use the return portal to create your free return label and drop the package off at your local USPS or Canada Post location. Once received, we’ll be more than happy to issue a full refund for all the items we’ve received.
We will email you a refund notification once this has been processed. Once processed, please allow between 2-4 business days for the refund to reflect onto your original form of payment.
If you have an order shipping internationally, please reach out to us at hello@wearfoehn.com